Agency Exclusive

WhatsApp Assistant: Create Content On The Go

Agency-exclusive AI-powered content creation through WhatsApp conversations. Create posts, approve or reject content, and manage everything from your phone—no app needed. Track all conversations and content in your agency dashboard.

The Problem

Agencies face unique challenges that slow growth and reduce efficiency. Here's what WhatsApp Assistant: Create Content On The Go solves.

Content creation requires desktop access
Approval workflows are slow and complex
Difficult to track client interactions
No mobile-first content creation workflow
Clients struggle with approval systems
Can't create content on the go
The Challenge

The Mobile Content Creation Problem

Your agency creates amazing content, but your workflow is stuck in the desktop era. When inspiration strikes or a client needs urgent content, you're tied to your computer. Your team can't create content on the go. Clients can't approve content quickly. Every approval requires logging into a dashboard, navigating complex interfaces, and waiting for email notifications. Meanwhile, opportunities slip away. Campaigns get delayed. Your team's productivity suffers because your tools don't match how people actually work—on their phones, in conversations, in the moment. This isn't just inconvenient—it's a competitive disadvantage. Agencies that can create and approve content instantly win more clients and deliver faster results.

The Solution

How It Works

Everything you need to create, approve, and manage content through WhatsApp

WhatsApp-Powered Content Creation: No App Needed

Here's the game-changer: Your clients already use WhatsApp. They don't need to download an app, create an account, or learn a new interface. They just send a message. 'Create 3 posts about our summer promotion.' The WhatsApp Assistant understands the request, asks clarifying questions if needed, and generates content in their brand voice. Your client sees the preview directly in WhatsApp and responds with 'sim' (yes) or 'não' (no). That's it. No friction. No complexity. Just instant content creation and approval, all within the messaging app they use every day. This is how content creation should work: fast, simple, and accessible from anywhere.

Automated Content Packs: Scheduled Review Workflow

Beyond on-demand content creation, the WhatsApp Assistant supports automated content packs delivered on your schedule. Set up recurring content generation for weekly, bi-weekly, or monthly delivery. Content packs arrive directly in WhatsApp, ready for review. You receive a curated batch of posts—typically 5-10 pieces—all aligned with your brand voice and content strategy. Review each post individually: approve what works, reject what doesn't, or request revisions. The system tracks your approval patterns and learns your preferences over time. This scheduled workflow ensures consistent content creation without manual requests. You're always prepared with fresh content, and your approval process stays simple: review, approve, or reject—all from WhatsApp. Approved content automatically flows to your agency dashboard for scheduling and publishing.

Single Post or Multi-Post: Your Choice

Flexibility is built into every conversation. By default, the WhatsApp Assistant generates a single post—perfect for quick content needs. But when clients need multiple options, they can request 2-5 posts in one conversation. 'Create 3 posts about Lisbon' generates three different posts, each with unique angles and messaging. Clients can then approve multiple posts from the list, selecting the ones they like best. After approval, clients can request AI-generated images for their posts. The system uses intelligent retry logic with fallback models to achieve 60%+ success rate, ensuring your posts have compelling visuals even when the first attempt fails. Images are automatically attached to approved posts and ready for publishing. This gives you the speed of single-post generation with the flexibility of multi-post creation when needed. Every approval is tracked, every post is linked to your agency dashboard, and every conversation is logged for quality control and analytics.

Agency Dashboard Integration: Complete Visibility

Every WhatsApp conversation is tracked in your agency dashboard. The Activity Tracking feature gives you complete visibility into all conversations, content generation, and approvals. Filter by intent type, user, date range, or status. See which clients are most active. Monitor content quality. Export conversation data for reporting. The Integration Settings page lets you configure phone numbers, workspaces, locales, and allowed intents. Set default workspaces for routing conversations. Choose which languages your integration supports. Control which content intents are available. This isn't just a WhatsApp feature—it's a complete agency workflow that integrates seamlessly with your existing Bolta dashboard. You have full control and complete visibility.

Multi-Language Support: Global Reach

The WhatsApp Assistant speaks your client's language. With support for Portuguese (Portugal and Brazil), Spanish (Spain and Mexico), English (US and UK), French, German, Italian, Japanese, Chinese, Korean, and Arabic, you can serve clients worldwide. Language detection is automatic, and content is generated in the correct language with less than 5% failure rate. The system validates language output, rejects nonsense messages, and ensures clean, professional content every time. Whether your client is in Lisbon, São Paulo, Madrid, or New York, they get content in their language, matching their brand voice, delivered through the messaging app they use every day.

Content Intents Tailored to Your Agency Type

The WhatsApp Assistant adapts to your agency's industry with specialized content intents. Each agency type has 11 optimized intents: Travel: Destination Highlights, Promotional Offers, Brand Presence at Events, Seasonal Dates, Client Testimonials, Travel Tips, Behind-the-Scenes, Audience Interaction, Travel Inspiration, Countdown/Teasers, Travel Itinerary with Pricing Real Estate: Property Listings, Market Updates, Open House Announcements, Neighborhood Highlights, Client Success Stories, Home Buying Tips, Market Analysis, Virtual Tours, Investment Opportunities, New Development Announcements, Seasonal Market Trends Retail: Product Launches, Sales & Promotions, Seasonal Campaigns, Customer Reviews, Behind the Brand, Style Guides, Product Comparisons, Limited Editions, Gift Ideas, Loyalty Programs, Flash Sales Creative: Portfolio Showcases, Behind the Scenes, Client Projects, Creative Process, Team Spotlights, Design Trends, Awards & Recognition, Collaboration Opportunities, Industry Events, Inspiration & Mood Boards, Client Testimonials Consulting: Thought Leadership, Industry Insights, Case Studies, Service Offerings, Client Testimonials, Expert Tips, Webinar Announcements, Research Findings, Team Expertise, Success Metrics, Industry Trends You configure which intents are available for your agency, ensuring clients only see content types that match your services.

Frequently Asked Questions

Is the WhatsApp Assistant available to individual users?

No. The WhatsApp Assistant is an agency-exclusive feature designed for agencies managing multiple clients. It integrates with agency workflows, activity tracking, and dashboard features that are only available to agency accounts.

Do clients need to download an app or create an account?

No. Clients use WhatsApp, which they already have installed. They don't need to download anything, create accounts, or remember passwords. They just send a message to your WhatsApp Business number and start creating content.

How does content approval work?

Content approval is simple: Clients see a preview of the generated content in WhatsApp and respond with 'sim' (yes) or 'não' (no). For single posts, it's a simple yes/no. For multiple posts, clients can select which ones they like from a list. All approvals are tracked in your agency dashboard.

What content intents are available?

Content intents vary by agency type. Travel agencies have 11 intents including Destination Highlights, Promotional Offers, and Travel Itinerary with Pricing. Real estate agencies have intents like Property Listings, Market Updates, and Virtual Tours. Retail agencies use Product Launches, Sales & Promotions, and Flash Sales. Creative agencies have Portfolio Showcases, Design Trends, and Awards & Recognition. Consulting agencies use Thought Leadership, Industry Insights, and Case Studies. Each agency type has 11 specialized intents optimized for their industry. You can configure which intents are enabled for your agency in the Integration Settings.

Can I track all WhatsApp conversations?

Yes. The Activity Tracking dashboard shows all conversations, content generation, and approvals. You can filter by intent type, user, date range, or status. Export conversation data as CSV or JSON for reporting and analysis.

What languages does the WhatsApp Assistant support?

The WhatsApp Assistant supports Portuguese (Portugal and Brazil), Spanish (Spain and Mexico), English (US and UK), French, German, Italian, Japanese, Chinese (Simplified), Korean, and Arabic. Language detection is automatic, and content is generated in the correct language.

Can I generate multiple posts in one conversation?

Yes. Clients can request 1-5 posts per conversation. By default, the system generates 1 post for quick approval. When clients request multiple posts (e.g., 'create 3 posts about Porto'), they receive a list and can approve multiple posts from the selection.

How does image generation work?

After approving content, clients can request AI-generated images. The system uses retry logic with fallback models to achieve 60%+ success rate. Images are automatically attached to the approved post and ready for publishing.

Can I customize which intents my clients can use?

Yes. In your agency's Integration Settings, you can enable or disable specific content intents. This allows you to tailor the WhatsApp Assistant to match your agency's service offerings. For example, a travel agency might enable all 11 intents, while a retail agency might focus on promotional offers and product launches.

How do I set up the WhatsApp integration?

The WhatsApp integration is configured in your agency settings. You'll need a WhatsApp Business API account. Once configured, you can set default workspaces, supported locales, allowed intents, and phone number mappings. The setup is managed entirely through your agency dashboard.

Can I receive automated content packs on a schedule?

Yes. You can set up automated content packs that are delivered to WhatsApp on a recurring schedule (weekly, bi-weekly, or monthly). These packs contain 5-10 curated posts ready for review. You can approve, reject, or request revisions for each post directly in WhatsApp. Approved content automatically flows to your agency dashboard for scheduling and publishing.

Create Content On The Go. Approve Instantly.

Stop being tied to your desktop. Start creating content anywhere, anytime through WhatsApp. Your clients approve with one word. Your agency dashboard tracks everything. This is content creation reimagined for the mobile era.

WhatsApp Assistant for Agencies | AI Content Creation On The Go - Bolta | Bolta